OrcaMail terms of use

1. Provider

2. Apple's license agreement

You get OrcaMail through Apple's App Store. Your license to use the app is governed by Apple's Licensed Application End User License Agreement. These terms add to it. Where they conflict, Apple's license agreement governs the license.

3. What OrcaMail is

OrcaMail is an app for mail, calendar and contacts that connects to a JMAP server of your choice. We do not provide a mailbox or a mail server. You need an account on a server that supports JMAP, such as your own Stalwart server or a provider like Fastmail. The operator of that server is responsible for it, its availability and the data stored there.

We develop and test OrcaMail with Stalwart and Fastmail. We cannot promise that every JMAP server supports every feature.

4. OrcaMail free and OrcaMail Pro

OrcaMail is free to use with one account. The OrcaMail Pro subscription unlocks extra features, such as any number of accounts, OrcaMail Push, Send Later and Snooze. The app lists what is included on its OrcaMail Pro page.

• OrcaMail Pro is available monthly or yearly. The App Store shows the price before you buy; prices may vary by country.
• New subscribers can try Pro free for two weeks. The free trial is available once per Apple Account.
• Payment is charged to your Apple Account when you confirm the purchase, or when the free trial ends. The subscription renews automatically for the same period unless you turn it off at least 24 hours before the end of the current period.
• You manage and cancel the subscription in your Apple Account settings. One subscription can be shared with up to five family members through Family Sharing.
• When Pro ends, OrcaMail keeps working with one account. Other accounts stay on your device and sync again once you have Pro. Nothing is deleted.

Apple handles the purchase. Payment, refunds and any statutory right of withdrawal follow Apple's terms. Refunds are requested from Apple.

5. OrcaMail Push

OrcaMail Push is a service we run that reports new mail to iPhone and iPad through the Apple Push Notification service. It is part of OrcaMail Pro. We aim to run it reliably but cannot promise uninterrupted availability, not least because it depends on Apple and on your mail server. Maintenance and outages can delay notifications. New mail is not lost: the app fetches it at the next sync. Instead of OrcaMail Push you can enter a relay server of your own.

Use OrcaMail Push only to run the app, and do not overload it, for example with automated requests from outside the app.

6. Your obligations

Connect OrcaMail only to accounts you are allowed to use, and keep your sign-in details secret. Do not use the app for unlawful purposes, such as sending spam.

7. Backups

OrcaMail keeps a copy of your data on the device; what counts is the state on your mail server. Backing up the data on the server is the responsibility of its operator, or yours.

8. Liability

We are liable without limitation for intent and gross negligence, for injury to life, body or health, and under the German Product Liability Act. For slight negligence we are liable only for breaching an essential contractual obligation, one whose fulfilment makes proper use possible in the first place and on which you may regularly rely. In that case liability is limited to the foreseeable damage typical for this kind of contract. Otherwise liability is excluded.

9. Changes

We may update these terms, for example when the app, the law or Apple's requirements change. We announce significant changes in the app or on this page. For a running subscription, changes to your disadvantage apply only from the next renewal period; you can cancel before then.

10. Governing law and disputes

German law applies, excluding the UN Convention on Contracts for the International Sale of Goods. If you are a consumer, the mandatory consumer protection rules of the country where you normally live still apply.

We are neither willing nor obliged to take part in dispute resolution proceedings before a consumer arbitration board. If you have a question or a problem, just send us an email.

11. Last updated

These terms of use are valid as of 20 October 2026.